App version covered: 1.3.1 (Android and iOS) · October 2026 · Netpossible Software

Internal document. Does not include prices or plans; those are handled separately.

Contents

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1. How to use this manual

This manual describes what the app does today, screen by screen, so that anyone on the team can give a complete demo and answer a customer’s usual questions.

Each chapter has the same structure:

• What it solves: the customer problem this feature addresses.
• Step by step: how it’s done in the app, in the order you tap things.
• What to tell the customer: the short line to use in the demo.
• Watch out: limits, conditions, or things worth clarifying before they ask.

2. SAC Empresa on one page

The problem

Companies with staff at branches, stores, or work sites need to know who arrived, at what time, and when they left, without relying on spreadsheets, time clocks, or someone checking at the door. Manual clock-in systems get forgotten, get faked, or require hardware.

The solution

SAC Empresa records attendance automatically with the employee’s phone: the employer defines a work zone (a point on the map and a radius), and when the employee enters or leaves that zone, the app records the clock-in or clock-out on its own. The employer sees it in real time from their own app.

A new customer’s journey

1. The employer downloads the app, signs in, and the setup wizard creates their first business and first schedule.
2. They show the business’s QR code; each employee scans it from their app and is linked.
3. The employer assigns each employee their schedule.
4. From then on, clock-ins and clock-outs are recorded automatically and appear in Attendance.

3. Getting started: employer sign-up and initial setup

What it solves

A new employer gets their business and first schedule created in a few minutes, without reading instructions.

Signing in

The app is installed from Google Play or the App Store. When opened, the sign-in screen offers Continue with Google, Continue with Apple (on iPhone), and email and password sign-in. There is also email sign-up (Don’t have an account? Sign up now) and password recovery.

Step by step: the initial setup wizard

The first time an employer signs in, the app walks them through a wizard (“Let’s set up your profile. We’ll guide you step by step”). The rest of the app can’t be used until it’s finished, and if they close the app halfway, it picks up where they left off when they come back.

1. Profile. Asks for the employer’s ID number.
2. How do you want to continue? Two options: Set up businesses and schedules (they’re the owner: they create their business) or go straight to the console (they will be linked as an administrator to businesses already created by another employer).
3. Create the business. Business name, location on the map (Search in Google Maps or move the pin by hand) and the radius of the work zone with the slider. That circle is what the app uses to know whether the employee “is” at work. This step also includes Link via QR, to join an existing business by scanning its code.
4. Set up weekly schedules. Description (for example “Morning shift”) and, for each day, start and end time with Add. The wizard loads one schedule; more are added later from Schedules.
5. All set! The wizard offers to add more schedules or go to the console. Employees are linked from there (chapter 6).

4. Businesses

What it solves

A business is a workplace: a store, a branch, a work site, an office. Each business has its location, its work zone, its schedules, and its employees. An employer can have as many businesses as they need and view them separately.

Step by step

Create a business

1. Businesses menu → Add Business.
2. Type the name and place the pin on the map: with the place search (type the address and choose the result) or by dragging the map.
3. Adjust the work zone radius with the slider. The circle is drawn on the map so you can see it instantly.
4. Save.

Edit a business

Businesses menu → tap the business → Business Details. You can change the name, move the location, change the radius, and Save Changes. Employees are linked from this same screen (chapter 6).

Delete a business

In the list, the trash icon on each business asks for confirmation. Access to the business is lost; historical records are not deleted from the database.

How to choose the right radius

This is the most frequent question. Rules of thumb:

5. Schedules

What it solves

A schedule defines when a group of employees is expected. With the schedule, each recorded clock-in gets a punctuality status (on time, late, early) and hours worked are calculated against what was planned.

Step by step

Create a schedule

1. Schedules menu → choose the business in the selector → Add Schedule.
2. Description (for example “Morning shift”, “Office hours”).
3. Save. The schedule is created and its details are added: each detail is a day with its start and end time (24-hour format). A schedule can have more than one detail per day (morning and afternoon).

View and edit

Tapping the schedule in the list opens Schedule Details, with the list of added details. From there you can add them (Add Detail), edit them, or delete them. The trash icon in the list deletes the whole schedule (asks for confirmation).

Assign employees

The person icon with a “+” on each schedule opens the business’s Employee List, with a checkbox for each one: you check those who work on that schedule and tap Save and Close. An employee can be on more than one schedule. If the list doesn’t show someone who was just linked, pull down to refresh it.

Punctuality statuses

6. Linking employees to the business and the schedule

What it solves

Each employee gets associated with their workplace without entering data by hand, and their phone knows which zone to watch.

Option 1: by QR code (the usual way)

1. The employer opens Businesses → taps the business → Link via QR. The business’s QR code appears on screen.
2. The employee, in their app, goes to Businesses → Add Business: the camera opens.
3. They scan the QR code on the employer’s screen. They’re linked instantly and their phone starts watching that business’s zone.

Option 2: manual (the employee isn’t present)

In the business details, Link Manually asks for the email the employee used to sign up in the app. Once saved, the employee is linked; their phone will start watching the zone when they open the app.

Assigning the schedule

Linking to the business does not assign a schedule. For that: Schedules → assign icon on the schedule → check the employee → Save and Close (chapter 5).

View, review, and unlink employees

Employees menu → choose the business. The list separates Administrators (full access: they manage the business, its employees, and its schedules) from Employees. There’s a search by name. Tapping an employee opens Employee Profile, with their details and the shortcuts View Workplaces, View Schedules, and Unlink. The trash icon on each row (or Unlink in the profile) removes them from the business, with confirmation: they lose access and stop recording attendance, but their previous records are kept.

7. The employee app

What it solves

The employee doesn’t have to do anything to record attendance, and can see their own records and hours without asking for them.

Installation and permissions

The first time they open it, the app asks the employee for the permissions it needs to work in the background. This is the part most worth explaining well, because automatic recording depends on it:

The Attendance Permissions screen (employee menu) shows the status of each permission and lets them fix it at any time.

How attendance is recorded

• Clock-in: when the phone enters the business’s zone. To avoid records from just passing by, the app confirms the clock-in after a few minutes in the zone.
• Clock-out: when the phone leaves the zone. Exits lasting only a few seconds (a GPS “glitch”) are discarded.
• Each record triggers a notification on the employee’s phone.
• Without internet: the record is saved on the phone and sent automatically when the connection returns, with the original time.

Their screens

8. Viewing attendance

What it solves

This is the employer’s main screen: who’s in, who arrived late, and who didn’t show up, today or for any period.

Step by step

1. Attendance menu. By default it shows today for the selected business.
2. Filters: business, employee, and date range (the date picker shows the active range; the X clears it).
3. At the top, the Punctuality card summarizes the period: percentage on time, late, no schedule, and the total number of records.
4. Below, the list of records grouped by day: employee, business, clock-in (IN) or clock-out (OUT), time, and punctuality status. Tapping a record opens its details.
5. Pulling down refreshes the list.

Manual records and corrections

The “+” button lets you add a record by hand (for example, an employee who came without their phone). Records can be reviewed from their details. Manual records are marked as such, distinct from automatic ones.

9. Hours worked

What it solves

Going from loose records to hours per person and period, ready for payroll or for comparing with what was planned.

Step by step

1. Hours Worked menu → choose the business and the employee in the two selectors at the top.
2. Choose the view: Day, Week, or Month, and move between periods with the arrows.
3. The three cards summarize the period: Hours worked versus those planned by the schedule (“of 3:00”), complete Workdays, and Incomplete (days with only one record). Below, the daily details, calculated by pairing each clock-in with its clock-out.
4. If a day is missing the clock-out (the employee left without their phone, for example), it shows as incomplete and the employer can complete it by hand.

10. Employee Events and Activity Log

What it solves

Two monitoring screens. Employee Events alerts you to situations on the employee’s phone that affect recording; Activity Log is the record of what happened in the business.

Employee Events

A timeline, per business (or all) and with filters, of what employees and their phones do:

• Clock-ins and clock-outs as they’re recorded, and manual records, with who added them.
• Permissions: when an employee turns location, notifications, or battery optimization on or off.
• Unfamiliar device: when an employee signs in from a device that isn’t their usual one.

Each event shows the employee, the type, the business, and the time (grouped by “Today”, “Yesterday”, and date). The employer gets a notification when a relevant one happens. It lets you talk to the employee before records go missing.

Activity Log

A chronological log of business management, with filters by business, links, schedules, and manual records: business created or modified, employees linked and unlinked, schedule changes, records added by hand. Each entry says who did what and when. It’s the evidence when there’s a dispute.

11. Nina, the assistant

What it solves

The employer can ask in plain language what they would otherwise have to look up in screens and filters: “Who arrived late this week?”, “How many hours did Juan work in September?”, “Who didn’t clock in today?”.

Where to find her

• Assistant menu: a chat inside the app, for the employer account.
• Telegram: from Settings you link your Telegram account and Nina also answers there, without opening the app.
• In the initial setup wizard, as a guided alternative to create the business and the schedule (chapter 3).

What she can do

• Queries about attendance, punctuality, and hours by employee, business, and period.
• Queries about schedules and who is assigned to each one.
• Recurring reports via Telegram, for example “when the grace period ends, tell me who didn’t clock in”.
• Answers in Spanish, English, or Portuguese, depending on the language she’s written to in.

12. Settings and account

13. Frequently asked questions and objections

“What if the employee turns off GPS or location?”

The app detects it and the employer receives an event (chapter 10). Also, the employee stops having records, which shows up that same day. The tool doesn’t force anyone, but it makes non-compliance visible right away.

“Does it use a lot of battery?”

It uses the operating system’s own zone detection (the same one maps use to tell you “you’ve arrived”), which is optimized for this. It doesn’t track position continuously.

“Does it track me all day?”

No. The app only needs to know whether the phone is inside or outside the business’s zone. It doesn’t save routes or locations outside that zone. This is a good argument for employees concerned about privacy.

“What happens without internet?”

The record is saved on the phone and sent when the connection returns, with the time it happened. A notice about pending records appears on the employee’s phone with a button to send them.

“Does it work on iPhone?”

Yes, the app is on the App Store and Google Play with the same features.

“Can I have several branches?”

Yes: each branch is a business, with its own schedules, employees, and reports. All from the same account.

“What if the employee forgets their phone?”

There’s no automatic record that day; the employer can add a manual record, which is marked as manual.

“Can I correct a record?”

Yes, from the record’s details in Attendance, and the correction is logged in the Activity Log.

“If I remove an employee, can they still see their records?”

No: in their app they only see records from the businesses they’re still linked to. The history from the business they left isn’t deleted; the employer keeps it, and if they’re linked again, the employee gets it back. See chapter 6.

“Does it work for teams that work out in the field?”

It works for fixed locations: stores, offices, plants, work sites. For routes or visits without a fixed location, it’s not the right tool.

“Is my data secure?”

Each employer only sees their own businesses. Sign-in is with Google, Apple, or email, and data travels encrypted.

14. Requirements and compatibility

Brands with aggressive battery saving

Some brands close apps in the background even when they have permission. On those phones, SAC Empresa has to be excluded from battery saving, in addition to granting the “all the time” location permission. The Attendance Permissions screen takes you to the right option, but it’s worth knowing where it is:

15. Appendices

A. Glossary

Work zone (geofence)

Circle around the business’s location, defined by a radius in meters. Entering and leaving it records attendance.

Clock-in (IN) / Clock-out (OUT)

The two types of attendance records.

Manual record

Attendance added by hand by the employer, marked as such.

Grace period

Minutes of margin after the scheduled time before marking “Late”.

Time slot

A time range within a schedule for one day (for example, 9:00 to 13:00).

Administrator

User with full access to a business, in addition to the owner.

Event

A situation on the employee’s phone that affects recording (permission revoked, another device, etc.).

Nina

The app’s assistant, available in the in-app chat and on Telegram.

B. Screen map

C. 10-minute demo

1. Minute 0–1. The problem, in one sentence: “your people clock in automatically with their phones”. Show Attendance with today’s data.
2. Minute 1–3. Businesses: open the details, show the map, and move the radius. Explain the work zone.
3. Minute 3–5. Schedules: open a schedule, show the time slots and the employee assignment.
4. Minute 5–7. Linking: show the business’s QR code and, with a second phone, scan it from the employee app. Show that the employee appears in Employees.
5. Minute 7–8. The employee app: Home and Attendance Permissions. Explain the three permissions.
6. Minute 8–9. Hours Worked and Employee Events: “at the end of the month it’s already added up” and “you find out the same day”.
7. Minute 9–10. Nina: a live question, for example “Who arrived late this week?”. Close with the onboarding journey: five minutes of setup and one QR code per employee.

For the demo, it’s best to have a demo employer account with one business, two schedules, and three or four employees with records from the last few days, plus a second phone with an employee account.